Returns & Refunds Policy

At IL GUSTO, we strive to ensure every gourmet selection meets our high standards; however, due to the perishable nature of our products, returns are typically reserved for damaged or incorrect items. Please contact us within 48 hours of delivery to initiate a claim for a refund or replacement.

Return Process

• 1.
  Contact Customer Support

  Email our team at support@ilgusto.com with your order number and clear photos of the damaged or incorrect items within 48 hours.

• 2.
  Verification Process

  Our quality control team will review your request and the provided images to confirm the issue and approve the return or refund.

• 3.
  Package Your Items

  If a physical return is requested, place the items back in their original packaging to ensure they are protected during transit.

• 4.
  Receive Refund or Exchange

  Once approved, we will process a full refund to your original payment method or dispatch a fresh replacement immediately.